This Privacy Policy describes how Decto Healthcare Technology Private Limited ("YourLab", "we", "us") collects, uses, and protects your information when you use our healthcare access platform and mobile application.
Information We Collect
- Account information such as your name, phone number and email address.
- Appointment details including provider, date, time and location.
- Location information to help you discover nearby healthcare providers.
- Device and usage data to improve the performance of our platform.
How We Use Your Information
- To facilitate healthcare provider discovery and appointment booking.
- To send appointment confirmations, reminders and service updates.
- To improve our services and provide customer support.
- To comply with applicable legal and regulatory requirements.
Data Sharing
We share appointment information with the healthcare provider you choose to book with, strictly for the purpose of facilitating your visit. We do not sell your personal data to third parties.
Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at yourlab2025@gmail.com.
Healthcare Disclaimer
YourLab does not provide medical advice, diagnosis, treatment recommendations, prescriptions, medicine guidance, healthcare consultations or interpretation of test reports. YourLab only facilitates healthcare provider discovery, timing information and appointment booking.
Contact Us
For any privacy-related questions, email us at yourlab2025@gmail.com or write to A308, Ward No.10, Tulip Enclave, Shilpi Upavan, Anantpur, Rewa – 486001, Madhya Pradesh.